Travel Profile Form

Before you enquire about or book Travel Services, please read the paragraphs set out below which define how American Express uses information about you for the purpose of providing you with Travel Services and additional products and services.

Use of Personal Information

1. American Express will:

   1. disclose information about you and Travel Services selected by you to companies within the American Express group of companies worldwide (including its appointed Representatives who provide Travel Services on its behalf), to suppliers; to any person authorised by you and to your employer and receive such information from these parties in order to provide Travel Services, process and collect charges for Travel Services and manage any travel benefits or insurance programmes in which you are enrolled;

   2. use information about how you use Travel Services to develop reports for use by your employer in order that it may maintain effective travel policies and procedures. The information used to develop these reports may be obtained from this Travel Profile Form, from information on where and how you use Travel Services and information obtained from external sources such as our appointed Representatives, agents and suppliers;

   3. analyse information about you and your Travel Services charges to assist in managing the provision of Travel Services, authorising charges for them and to prevent fraud;

   4. store the information provided on your Travel Profile Form on computerised reservation systems which provide reservation services to American Express. This information which is accessible to airlines, hotels, car rental agents, American Express Travel Counsellors and other subscribers at the request of the Corporate Client, will be used to provide the Travel Services requested by you;

   5. use information about you and information about how you use Travel Services (unless you ask us not to) to develop lists for use within the American Express group of companies worldwide (including our appointed Representatives, agents and suppliers) and other select companies in order that we or these companies may develop or make offers to you (by mail or telephone) of products and services in which you may be interested. The information used to develop these lists may be obtained from this Travel Profile Form, from information about how you use Travel Services, from surveys and research (which may involve contacting you by mail or telephone) and travel information obtained from other external sources such as merchants or marketing organisations; and

   6. undertake all of the above both within and outside the United Kingdom and the European Union. This includes processing your information in the USA in which data protection laws are not as comprehensive as in the European Union. When you book or use Travel Services, American Express may also disclose to or access your information in other countries outside the European Union in which the data protection laws may not be as comprehensive as in the European Union. However, American Express has taken appropriate steps to ensure the level of protection for your information in the USA and other countries as there is in the European Union;

   7. monitor and/or record your telephone calls from you or from us to you, either ourselves or by reputable organisations selected by us to ensure consistent servicing levels and provision of Travel Services.

2. If you require any further information please contact us on telephone +44 1273 714755 or e-mail InteractiveTravelAccthelpEurope@aexp.com. It will help us if you tell us whether you are enquiring about information on Travel Services and/or transactions on your American Express Card. Please provide your full name and postal address.

3. American Express uses advanced technology and well defined employee practices to help ensure that your information is processed promptly, accurately and completely and in accordance with applicable data protection law

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